Frequently Asked Questions

Answers to all your questions about sixes6

Learn everything in detail — from opening an account and bKash deposits to bonuses, cricket betting, and security.

Welcome to sixes6. This FAQ page is made specifically for Bangladeshi players, with detailed and straightforward answers to questions you might have. You will find clear information here on opening an account, depositing with bKash or Nagad, the welcome bonus, cricket betting, and safe gaming. Click on a question to reveal the answer. If you cannot find an answer to your question here, our 24/7 Bangla live chat support is always ready.

Account and Registration

To open an account on sixes6, you need an active mobile number and a valid email address. The registration process is fully online and can be completed in just a few minutes. Enter your correct date of birth when registering, as sixes6 is only for people aged 21 and above.

No, a person can only hold one account on sixes6. Creating multiple accounts is a violation of our rules and may result in the account being suspended or closed. All games, betting, and bonus benefits are available through your single account.

If you forget your password, use the "Forgot Password?" option on the sixes6 login page. A verification code will be sent to your registered email or mobile number. Use that code to create a new password. If you run into any issues, contact our live chat support.

Yes. sixes6 is a fully mobile-friendly platform. You can play directly from the browser on any Android or iOS smartphone — no separate app download needed. The site automatically adjusts to your screen size, so the gaming experience stays smooth.

sixes6 runs a verification process to confirm your identity and age. This typically requires a clear photo of your national ID card or passport. Completing verification quickly means no delays when you withdraw. Contact our live chat for detailed help.

Deposits and Withdrawals

On sixes6, you can currently deposit using bKash, Nagad, Rocket, and direct bank transfer. The minimum deposit amount for each method is ৳500. Support for the most popular mobile banking services in Bangladesh means you can deposit conveniently from anywhere.

Money deposited via bKash or Nagad usually appears in your sixes6 account within a few minutes. Bank transfers may take a little longer. You can start playing as soon as the deposit arrives. If there is an unusual delay, let us know via live chat.

The minimum withdrawal amount on sixes6 is ৳1,000. After the withdrawal request is approved, the money reaches your bKash, Nagad, or Rocket number within 10 to 45 minutes. Keep your account verification complete for the fastest withdrawals.

sixes6 does not charge any extra fees on deposits or withdrawals. However, transaction charges from bKash, Nagad, or your bank may apply, as set by the rules of the respective payment service. Check the charges of your payment service before transacting.

A few common reasons can delay a withdrawal — such as account verification not being complete, bonus wagering requirements not being met, or the deposit and withdrawal methods not matching. Contact our 24/7 live chat with the details and we will help resolve it quickly.

Games and How to Play

sixes6 supports live and pre-match betting on major cricket tournaments including BPL, IPL, and the T20 World Cup. Place bets on various markets such as match winner, top batter, total runs, and more — before or during the match. Your account must have sufficient balance to place a bet.

sixes6 offers slot games from multiple top providers including PG Soft, Pragmatic Play, and JILI. Popular games like Fortune Tiger, Gates of Olympus, Sweet Bonanza, Fortune Gems, and Super Ace are all available here. Every game runs equally well on both mobile and desktop.

In a live casino, you play with a real dealer through a direct video stream. Table games from Evolution Gaming such as roulette, blackjack, and baccarat are available here. Each round is run by a real dealer, making the game fully transparent and trustworthy.

RTP (Return to Player) is the average percentage of money returned to players over the long run in a game. It is a theoretical average, not a guarantee of winning in any single round. Games with a higher RTP generally return more over the long term. Volatility determines how frequently and how large the rewards can be.

Aviator is a crash game by Spribe where a plane flies and a multiplier keeps increasing. You need to "Cash Out" before the plane crashes — if you do not cash out in time, your bet is lost. It is a fast and exciting game, so set your bet amount responsibly.

Yes, all games on sixes6 are built by reputable providers and use independent RNG (Random Number Generator) technology. This means every outcome is completely random and no one can manipulate the results. We are committed to ensuring fair play.

Bonuses and Promotions

New members on sixes6 receive a 100% bonus on their first deposit, up to ৳10,000. For example: deposit ৳1,000 and you get a ৳1,000 bonus, giving you a total balance of ৳2,000. Deposit ৳22,000 or more and you receive the maximum ৳10,000 bonus for a total of ৳32,000. The bonus is automatically added on your first deposit after opening an account.

A wagering requirement is the number of times you need to bet the bonus amount before you can withdraw it. A 25x requirement applies to the sixes6 welcome bonus. This means if you receive a ৳1,000 bonus, you need to place a total of ৳25,000 in bets before withdrawing. Once this requirement is met, you can withdraw your winnings normally.

The sixes6 VIP program has four tiers — Bronze, Silver, Gold, and Platinum. You can move up through regular play and betting. Bronze offers up to 0.3% weekly cashback, Silver 0.6%, Gold 0.9%, and Platinum up to 1.2%. Higher tiers also come with priority support.

Bonus balance can generally be used on slots, cricket betting, and live casino games. However, some specific games or markets may be partially included in wagering calculations. Check our terms and conditions page or ask via live chat for the exact details.

Yes, sixes6 runs various promotional offers regularly — especially around major cricket tournaments and occasions like Eid or Pohela Boishakh. VIP members receive weekly cashback. Check the sixes6 Casino page regularly or contact support to stay updated on the latest offers.

Safety and Responsible Gaming

sixes6 uses SSL (Secure Socket Layer) encryption technology to protect all your personal and financial information. This technology ensures bank-level security. Your information is never sold or shared with any third party. See our privacy policy for more details.

Yes, sixes6 is only for adults aged 21 and above. Minors are not permitted to use this platform. Providing your correct age at registration is mandatory and age is confirmed during the verification process.

If you feel your playing habits are getting out of control, contact us immediately. sixes6 offers self-exclusion and the option to set deposit limits. Read our responsible gaming page to learn more about responsible gaming. Our 24/7 live chat support is always ready to help.

Self-exclusion is the option to temporarily or permanently close your own account. To activate it, contact our 24/7 live chat support or send an email directly to [email protected]. No new deposits or bets will be accepted while the exclusion is active.

sixes6 customer support is available in Bangla 7 days a week, 24 hours a day. Get immediate help through live chat. You can also reach us by email at [email protected]. Our team is always ready to help with any issue, complaint, or question.

Yes, sixes6 offers the option to set deposit limits as part of responsible gaming. Contact our live chat support to set a daily, weekly, or monthly deposit limit. This feature helps you play within your budget and avoid overspending.

Still have questions? Get in touch with support

Our Bangla live chat support is available 24/7 for you. Feel free to contact us for any question, issue, or suggestion — we are committed to providing a quick resolution.

Email: [email protected]  |  For ages 21 and above only